Shipping policy

Ebook and audiobook purchases are delivered within a few minutes via a download link in an email from our digital distributor Bookfunnel. This email arrives immediately after you complete your purchase. Please be sure to download your purchase. If you have issues with the links or the files or do not receive the email at the email address you used at checkout (please make sure to check your promotion/spam/junk folders if you have Gmail or Yahoo mail), contact Bookfunnel directly for assistance at help@bookfunnel.com.

Print books are printed individually to order and shipped through our independent printing partner, Bookvault. You are required to provide us with a complete and accurate delivery address, including the name of the recipient, to receive your print order. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information. Print books shipping times vary between country. Estimated shipping times alongside choices of shipping methods are shown at checkout. It usually takes a few days to print your order and then 3-5 days to ship in the UK, and 5-21 days in the US and elsewhere. You can track the shipping with the link you will receive in your order shipping update, which is sent once your order has been dispatched. 

Special editions 

All special editions are currently printed and shipped internationally by Bookvault UK. Please allow 10-15 working days for your order to be printed. Once printed, shipping takes 3-5 days in the UK and 5-21 days to the US and elsewhere. You can track the shipping with the link you will receive in your order shipping update, which is sent once your order has been dispatched. 

Deliveries to all EU/EEA countries:

Effective from 16 June 2026, we will no longer be shipping physical products to customers in the European Union and the wider European Economic Area. You can still purchase our standard edition paperbacks and hardbacks on other retailers.